Uk marketplace

Privacy Policy

1. Introduction

At UK Albanian Marketplace ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws. By using our platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of personal data based on your activities on the platform (e.g., renting, selling, or buying):

A. Information You Provide to Us:

  • Account Details: Name, email address, phone number, and password.
  • Listings Information: Details about the items, services, or properties you rent, sell, or buy (e.g., descriptions, images, and prices).
  • Communication: Messages sent through our platform or to our support team.

B. Automatically Collected Data:

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Data: Details of how you navigate and interact with the platform, including pages viewed and search queries.
  • Location Data: Geolocation information, when enabled.

C. Data from Third Parties:

  • Social Media: Information from accounts linked to UK Albanian Marketplace (if you log in using social media credentials).

3. How We Use Your Information

Your personal data is used for the following purposes:

A. To Provide and Operate the Platform:

  • Facilitating user account creation, logins, and profile management.
  • Publishing your listings (items for sale/rent) and enabling search visibility.

B. To Improve Our Services:

  • Analyzing user behavior and feedback to enhance features and functionality.
  • Personalizing your experience, such as recommending relevant items or services.

C. To Ensure Security and Prevent Fraud:

  • Verifying your identity when necessary.
  • Detecting and preventing fraudulent activity, unauthorized access, or illegal use of the platform.

D. To Communicate with You:

  • Sending important updates (e.g., changes to terms or listing approvals).
  • Responding to customer support inquiries or resolving complaints.
  • Providing marketing communications or promotional offers (with your consent).

4. Legal Basis for Processing

We process your data based on the following legal bases:

  • Consent: For marketing, notifications, and optional features (you may withdraw consent at any time).
  • Contractual Necessity: To fulfill the services you request (e.g., enabling purchases, rentals, or sales).
  • Legitimate Interests: To improve our platform, prevent misuse, and ensure a safe user experience.
  • Legal Obligation: To comply with UK laws and regulatory requirements.

5. Sharing Your Information

We may share your personal data in the following ways:

  • With Buyers, Sellers, and Renters: To facilitate transactions, we share necessary information (e.g., contact details for communication).
  • With Service Providers: Third-party companies that support our operations (e.g., hosting providers or analytics tools).
  • For Legal Compliance: If required by law, such as responding to legal requests, investigations, or enforcing our terms.
  • During Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide the platform’s services (e.g., maintaining active listings and transaction histories).
  • Meet legal, tax, and regulatory obligations.
  • Resolve disputes or enforce agreements.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of your personal data and details about its processing.
  • Correction: Update or correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data when no longer necessary for the purposes collected.
  • Restriction: Limit the processing of your data in certain circumstances.
  • Portability: Request your data in a machine-readable format for transfer to another platform.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Revoke consent for specific uses of your data (e.g., marketing communications).

8. International Data Transfers

If your personal data is transferred outside the UK or EEA, we ensure it is protected by appropriate safeguards (e.g., Standard Contractual Clauses or equivalent mechanisms).

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site performance and functionality.
  • Analyze traffic and usage patterns.
  • Provide personalized recommendations and targeted advertising.

For details, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings.

10. Data Security

We implement robust security measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee the absolute safety of your information.

11. Reporting Misuse or Security Concerns

If you suspect misuse of your data or encounter security concerns, please report them immediately to our Data Protection Officer at info@shqiperia.co.uk.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, platform, or legal requirements. Any updates will be posted on this page, and we may notify you via email or platform notifications. Please review this policy periodically.

13. Contact Information

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, contact us at: Email: info@shqiperia.co.uk